Help your customers get off to a good start with a conversation-based assessment assistant

Journl PatientRoute

Journl PatientRoute is a conversation-based visitation assistant that can do the initial screening.

This alleviates citizen's perceived wait times, and ensure qualified and effective dialogues in the subsequent visitation - allowing clinicians to focus on making good decisions based on data.

Journl PatientRoute supports most data integrations ensuring seamless interconnection with existing healthcare systems.

Here's how it works:

1. Citizen calling

The citizen is welcomed on the phone with a voice message explaining what is to happen.

2. AI investigation via. SMS

Our AI agent communicates with the patient via. SMS and clarifies what the issue is, what symptoms are present and to what degree.

3. Patient data directly in the clinic's own system

Data from the conversation is readily available for the clinician to decide what to do next with the patient.

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Reduce the number of patient contacts without compromising quality

By allowing the AI Visitation Assistant to collect information about symptoms, needs and expectations, clinicians can focus on making good decisions based on data.

The AI Visitation Assistant is trained to talk to patients and caregivers about symptoms, health conditions, and emotions.

Get data into the systems you already use — without starting from scratch

Journl's data integrations make it easy to work with healthcare data and connect it with healthcare applications.

Seamless interconnection with existing health systems improves overall efficiency in the healthcare sector — which benefits everyone.

A better experience for everyone

Patients experience shorter wait times, which reduces frustration and improves the patient experience.

Clinicians can be more effective when meeting patients, as they know in advance what situation awaits them.

Automated visitation can support the healthcare system and elevate the experience in several areas - for both patient and clinician.

Standardized collection of patient data

Journl stores patient data according to FHIR - a framework of standards and specifications in the healthcare sector developed by the Danish Health Data Agency and MedCom.

In other words, Journl is ready to be a part of - and provide data - to virtually all other Danish and international health systems.